CASE STUDY

Teleperformance

Teleperformance boosts cash management with myDiapason!

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Goals

  • Allow teams to centralize cash, manage currency risk and debt
  • Gain flexibility and agility

Migration project

  • Replace enterprise cash management tool
  • Cash pool scope covering 20 countries and more than 10 currencies

Leader in omnichannel customer experience managementproviding services to businesses and governments around the world.

Key benefits

  • Agility. Project management aligned with Teleperformance practices to meet strong planning constraints
  • Save time. A speed implementation and a tool aligned with enterprise treasury needs in a long term perpsective
  • 360 overview. The teams now have visibility of all cash flows
  • Successful change management with an involved treasury team

Key figures

  • 62% of the Group’s 2017 annual revenues centralized in treasury (€ 4,180m)
  • € 1.6 billion of gross debt
  • Around € 800 million of underlying currency transactions managed

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